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Customer Satisfaction Survey

EVALUATION OF CUSTOMER SATISFACTION

Your opinion is important to us.
Company   City
 
Contact / Position   Evaluated Period   Used Services
  January-June
July-December
Import
Export
Please evaluate with ratings: 1. Very Poor 2: Poor 3: Acceptable 4: Good 5: Excellent
1. Do you consider that your requests are answered in a timely manner
2. The procedures are performed in a quick and timely manner
3. Do you obtain on-time and accurate information on current orders
4. The settlements and requests of documents (Certifications, BL's, Freight Accounts) are treated and sent with efficiency
5. The invoicing of services is done correctly and timely
6. The service of the person who's responsible for your orders is friendly and timely
General Comments or feedback
Responsible's Name

Message Sent

Thanks, we are getting better for you, and your opinion is important to us.